Privacy Policy

How we collect, use, and protect your personal data at Toughtoddler.

What data we collect

We collect data that you provide directly through contact and order forms: name, email address, phone number, and the message you send. We also automatically collect technical information such as IP address, browser type, operating system, and pages visited, through cookies and analytics services.

Purpose of processing

Your data is processed exclusively to process orders, respond to your inquiries, and improve your experience on the site. We use contact information only for communications related to orders or to respond to your explicit requests. We do not use data for automated marketing without your prior consent.

Cookies and tracking

Our website uses essential cookies for proper functioning and analytics cookies (Google Analytics) to understand how you interact with the content. You can manage cookie preferences from your browser settings. Refusing cookies may affect certain functionalities of the site.

Data storage and security

Your data is stored on secure servers, with access restricted only to authorized personnel. We retain information for as long as necessary for the stated purposes or until you request its deletion. We use standard technical and organizational measures to prevent unauthorized access, loss, or disclosure of data.

Data sharing with third parties

We do not sell, rent, or share your personal data with third parties, except for essential service providers (web hosting, payment processing, courier services) who are contractually obligated to maintain data confidentiality. We do not transfer data outside the European Economic Area without adequate safeguards.

Your rights

You have the right to request access to your data, rectification, deletion (the "right to be forgotten"), data portability, and restriction of processing. You may also object to processing at any time. To exercise your rights, please contact us at the email address below. We will respond to your request within 30 days.

Updates and transparency

This policy was last updated in January 2025. We reserve the right to modify it periodically; any changes will be published on this page. We do not make misleading statements, use false urgency, claim official affiliations, or make unrealistic guarantees. All information presented is accurate and verifiable at the time of publication.

Privacy questions? Write to us at info@toughtoddler.com or contact us at the address: Aleea 1 Decembrie nr. 5A, bl. A, ap. 9, phone 0705637665.

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